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Salesforce

Reference5 minPractitionerAdd-on · Integration hub

Use Salesforce through a saved Integration hub connection. The catalog includes 5 actions, listed below.

Use Salesforce through a saved Integration hub connection. The catalog includes 5 actions, listed below.

ERP, CRM and HR

Salesforce

Authentication: OAuth 2.0 (authorize the provider or enter the details requested by the connection form)

Actions

ActionDescription
Create record
create_record
Creates a new record in the specified Salesforce object (e.g., Account, Contact, Lead).
Delete record
delete_record
Deletes a record from Salesforce using its Object type and Record ID.
Query records
query_records
Executes a SOQL query to retrieve Salesforce records.
Update record
update_record
Updates an existing Salesforce record by specifying the object type and record ID with new field values.
Upsert record
upsert_record
Creates or updates a record in Salesforce based on an external ID field (upsert operation).

Open Integration hub, choose Salesforce, and create a named connection. If the connection opens the provider’s consent page, sign in and authorize access. If it opens a connection form, fill the requested OAuth details and save. The provider configuration determines which route is used.

For the shared connection process, follow Connect an app.

Add an Integration step. Choose the app, saved connection and action, then map the action inputs from your record or workflow data.

The action list comes from the integration catalog. The connection form supplies the provider-specific input fields.