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Wait

How-to3 minPractitioner

Before you start

A Wait step pauses the run for the time you set, then carries on. Use it to give another system a moment, such as 30 seconds for a payment gateway to settle.

Use it for short pauses between two calls: slow down a run of REST API calls, or let a system finish what you asked for. For a longer delay, schedule a separate workflow instead.

  1. Click + where the pause should go and choose Wait. It sits in the Logic group.
  2. Under Wait for, type a number in How long, for example 30.
  3. Choose the Unit: Seconds, Minutes or Hours.
  4. Optional: write a reason in Why wait?.
A Wait step selected, with the How long box set to 30 and the Unit set to Seconds.
    How long takes a whole number.
    Unit sets seconds, minutes or hours.
    Why wait? is a note for your team.
SettingWhat it does
How longThe number of units to pause
UnitSeconds, Minutes or Hours
Why wait?A note for people editing the workflow in the designer

Youssef’s workflow sends a payment request with a REST API step. The bank needs about 30 seconds before the status can be read. He adds a Wait of 30 Seconds, then a second REST API step that reads the status.

A pause counts in the unit you chose, so 2 with Hours holds the run for 2 hours.

Check yourself

Nour adds a Wait of 2 hours to a workflow that runs before a record is saved. Who waits?
Show the answer

The person saving the record waits too. The step holds the run. In a workflow that runs before the save, the person saving waits as well.

What's next

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