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Track value changes in record history

How-to3 minPractitioner

Before you start

Track value changes on a status field when you want to know how a record moved: from Requested to Approved, and who moved it. Beezr keeps each change from then on.

  1. On the Fields page, click the row of the Lookup field, for example Status.
  2. Under Values come from, switch on Track value changes.
  3. Click Save field.
The field editor for the Status field of Contracts. Under Values come from, the Track value changes switch sits below Manage values.
    Track value changes records each change, old and new value.
    Save field keeps the setting.

For each change of the field’s value, Beezr keeps:

  • the old value and the new value
  • the person who made the change
  • the time of the change

A new record counts as a change from empty to its first value. Updates made in bulk are recorded in the same way.

Check yourself

Which kind of field offers the Track value changes switch?
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Lookup. Change tracking is a setting of Lookup fields, such as a status.

Which feature starts from fields that have Track value changes switched on?
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SLA rules. The SLA Rules Manager lists the Lookup fields that track their changes.

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